Effective Date: 20th June 2023
Company Name: Bihar Ke Swaad
Website: https://biharkeswaad.shop
1. Introduction
At Bihar Ke Swaad, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website https://biharkeswaad.shop.
2. What Information We Collect
When you browse, register, or place an order on our website, we may collect the following information:
- Personal Details: Name, email address, phone number, shipping & billing address
- Order Information: Products purchased, order history
- Payment Details: (Handled securely via third-party payment gateways — we do not store credit/debit card numbers)
- Device Data: IP address, browser type, device information, and cookies
3. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver products to you
- Contact you regarding your orders, shipping, or customer support
- Personalize your experience and recommend products
- Improve our website and user experience
- Send marketing emails or offers (only if you opt-in)
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your data with trusted third parties only when necessary to:
- Fulfill your orders (e.g., shipping partners like Shiprocket)
- Process payments (e.g., UPI services)
- Manage email communications
- Comply with legal obligations
These partners are required to keep your data safe and use it only for the intended purposes.
5. Data Security
We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All data is stored on secure servers, and all transactions are encrypted using SSL (Secure Socket Layer) technology.
6. Your Rights
You have the right to:
- Access or correct your personal information
- Request deletion of your data
- Opt-out of marketing emails (link included in every email)
- Contact us for any privacy-related queries at: support@biharkeswaad.shop
7. Cookies Policy
Our website uses cookies to:
- Store your cart items
- Understand browsing behavior
- Improve user experience
You can disable cookies in your browser settings, but some site features may not function properly without them.
8. Third-Party Links
Our site may include links to third-party websites (e.g., payment gateways, blog references). We are not responsible for the content or privacy policies of those sites.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and your continued use of the site constitutes your acceptance of the updated terms.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@biharkeswaad.shop
🌐 Website: https://biharkeswaad.shop
By using this site, you consent to our Privacy Policy and terms.