RETURNS AND REFUNDS POLICY

Returns, Refunds & Cancellations Policy

At Bihar Ke Swaad, we take immense pride in preparing each order fresh, on-demand and with personal care. Due to the perishable nature of our food products and the handcrafted process behind every item, we follow a strict no-cancellation, no-return, and no-refund policy.


No Returns or Exchanges

  • All our products are made-to-order and food-based, hence we cannot accept returns under any circumstance.
  • Food safety regulations and hygiene standards prohibit the resale of any opened or returned product.

No Refunds or Cancellations

  • Once an order is placed, it immediately goes into preparation, and cannot be cancelled or refunded.
  • We do not support cancellations for buyer’s remorse or change of mind.
  • Please review all product details, ingredients, and prices carefully before placing your order.

Exceptions – Damaged or Wrong Products

In rare cases of:

  • Damaged packaging
  • Incorrect item received

Please notify us within 24 hours of receiving the package, along with:

  • Order ID
  • Clear photos of the package/item
  • A brief description of the issue

We will review the case and offer a replacement or partial refund if eligible — solely at our discretion.


🧾 Buyer’s Responsibility

  • Ensure the correct address, phone number, and product selection during checkout.
  • Keep track of your delivery via provided tracking links.

📩 Contact Us

If you face an issue or need help with your order, get in touch:
📧 Email: support@biharkeswaad.shop
🌐 Website: https://biharkeswaad.shop

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